The postal parcel is a service launched by CITITRANS and the National Post. It has the characteristics of stable customs clearance, low price, large number of arrivals, wide coverage and strong platform recognition. It is suitable for transporting low-weight and low-value products. Relying on the universal postal system, the postal parcel can reach all the countries and regions in the world, including the island countries, so it is especially suitable for orders in remote areas and backward countries.
Service Advantages
· Strong customs clearance and stable time
· Wide logistics channels covering remote areas of countries around the world
Reference time
7-30 working days for reference time, 2 days after leaving the warehouse, the goods can reach the destination country post only after 2 days.
Delivery Area
Available worldwide
Weight and volume limit
Weight limit: The single ticket cannot exceed 2 kg regardless of the actual weight or the maximum weight of the volume.
Volume limitation: square: length + width + height ≤ 90cm, unilateral length ≤ 60cm. Shaft shape: diameter * 2+ length ≤ 104cm, single side length ≤ 90cm; single ticket without minimum weight limit.
Prohibited items
1. Dangerous goods: Items that pose a threat to the transport of personal safety during transport due to the physical and chemical nature of the goods. Such as acidic substances, biochemical products, toxic substances, narcotics, fertilizers, gasoline, liquids, paints, radioactive biomass, etc.
2.Transportation of high-risk items: The physical and chemical properties of the goods do not pose any threat to the personal safety of the transportation. However, due to the way of express delivery, the goods themselves may be dangerous, such as loss or damage, causing significant damage to the principal or the carrier. Loss items, such as blank invoices, cash, valuables, jewelry, stamps, stock securities, etc.
3.Items prohibited by the State from being transported: pornography, weapons, etc.
4. Imitation brands, infringing products.
| Abnormal parcel compensation instructions |
| Product | China Post Parcel Post/Registration | China Post EUB | Private Packet |
| Deadline for compensation acceptance | Application within 30 days after delivery of CITITRANS | Application within 30 days after delivery of CITITRANS | Application within 30 days after delivery of CITITRANS |
| Loss of compensation |
| Before the Internet: | No refund for the postal service, only the refund of the freight, the registration is compensated according to the declared value, the compensation limit is 300 RMB/single + the part of the lost freight is compensated | according to the declared value, the compensation limit is 300 RMB/single + the part of the lost freight is compensated | according to the declared value. Compensation limit of 100 US dollars / single + refund part of the freight |
| After the Internet: | No refund for the postal service, only the refund of the freight, the registration is compensated according to the declared value, the compensation limit is 300 RMB/single + the part of the lost part of the freight. | There is no second part of the logistics track, the compensation limit is 300 RMB / single + return part of the freight; The second part of the domestic logistics information, no compensation | according to the declared value compensation, compensation limit 100 US dollars / single + return part of the freight |
| Remarks: | After the post office is online, the internal security check returns the full freight, and the customs check out the returned goods without returning the freight. | After the post office accesses the internal security, the return of the full refund of the freight, the customs security check out the returned non-refundable freight | / |
Tips:
The service provider's official website logistics information shows that the investment is correct, but the customer said that the package has not been received, our company will assist in the inquiry, but no compensation will be provided.